Residential and specialist dementia care for older people. Person-centred and compassionate, always.

live later life to the full

Kindness and compassion are key to everything we do, which is why Windmill Care Group has become a respected name in care across Bristol and South Gloucestershire. We aim to have a positive impact on the lives of older people by providing tailored, individual care and a welcoming home-from-home.

Whether you’re looking for residential support, or specialist dementia care, we can help.

Welcome home.

What People Say

Testimonials

“'Thank you’ doesn’t really express how we feel. ‘Gratitude’ comes a lot closer. The team have created a safe and loving space, and filled it with staff who show compassion as well as gentle practicality. The staff who cared for Mum took her flashes of defiance with good humour, saw past the brutality of Alzheimer’s and saw her. For that we are forever in your debt.”

Relative

"The carers treated mum with care, kindness and compassion throughout her stay. Dad always really enjoyed his time when visiting and remarked how nice the home was and how maybe he might one day come to stay himself. It’s nice to know that he had peace of mind knowing that his wife was being very well looked after.”

Relative

"The Meadows is a lovely building, beautifully furnished and always spotlessly clean. The management and staff do a great job looking after everybody, sometimes in difficult circumstances. The staff help my wife so much and make me feel very welcome on visiting days – I always look forward to them.”

Relative

"We’re so grateful as a family for the care and love given to Mum. The relationship you managed to build with her was amazing, and we managed to get a bit of our old mum back, if only for short glimpses. The staff are truly extraordinary people who go the extra mile with both the residents and their families.”

Relative

"It was not an easy decision for Mum or us to make, but the kind, loving, professional care made the transition to residential care bearable, and Mum felt truly ‘at home’. We find it hard to put into words how fortunate we feel that our Mum was able to spend her last years at Windmill House. She was always appreciative of the love she was shown."

Relative

"I have come to the conclusion that the culture of the house is kindness, and that is spread from the top-down. New staff and young ones catch on quickly and their attitude is to be kind. It’s lovely to be a part of it."

Relative

How we're protecting our residents from Covid-19

The situation regarding the coronavirus epidemic and care homes continues to change, but the safety and well being of our staff and residents are our top priority, as always.

We’re constantly monitoring the guidance from Public Health England and strictly adhere to the guidelines issued by them, the Government and CQC. These guidelines are adjusted by the South Gloucestershire Director of Public Health, to reflect our local situation.

We continually adapt our procedures in line with this guidance to best look after our residents and their families.

Strict infection control measures

Heightened procedures are in place in our homes to prevent the spread of infection. Homes are deep-cleaned at frequent intervals throughout the day, and staff and residents are regularly tested.

Personal Protective Equipment (PPE)

We’ve got access to a ready supply of PPE equipment so that all our staff have the necessary protection to keep themselves and our residents safe.

Staying connected

Contact with loved ones is so important, so we’re doing everything we can to keep our residents connected to their families and the wider community, whether by phone, video calls, letters or digital platforms

Visiting pods

Government regulations relating to visiting care homes are changing regularly, so we’re continually adapting to enable safe visits. We’ve recently installed visiting pods in each home so that friends and relatives can book contact-free catch-ups with loved ones.