A personal approach


We’re a family-run business with more than 40 years’ experience of nursing and care. It’s our aim to look after our residents as if they were our own kin


Windmill Care was established in 1998 by husband and wife team Len and Katy Collacott, with the purchase of Windmill House, and remains a family-run business to this day.

With over 20 years experience as a nursing sister in the NHS and in private residential homes, Katy quickly established Windmill House with an enviable reputation for uncompromising care. An ongoing programme of re-investment steadily increased the number and size of the rooms available to meet growing demand, as well as enhancing communal spaces and re-landscaping the walled gardens.

Recognising the shortage of places for quality residential care across South Gloucestershire and Bristol, Osbourne Court was built in 2009, a purpose-built home in Stoke Gifford offering a further 58 rooms. At this time the senior management team was strengthen by the addition of Katy’s brother, Richard Deverson, who joined as operations director following a career in the Royal Navy.

The doors to The Meadows, the latest addition to the group, opened in 2018. The 84-bed home stands at the outskirts of Yate and as well as offering specialist residential and dementia care, it is also host to one of the NHS’ cutting edge new programmes designed to free up hospital beds. Operated in partnership with Sirona, the 30-bedded facility, known as Skylarks, provides rehabilitation facilities for elderly patients who aren’t quite ready to go home but no longer need hospital care.


Katy continues to oversee care standards across the group, while Len keeps the business operations running smoothly. Their daughter Sarah, a qualified nurse, has joined the company to manage Windmill House day-to-day.

Richard takes care of operations, now assisted by the latest family member to join the fold, David Ashcroft. 


Kindness and compassion are front and centre of everything we do. We believe that later living should remain as enjoyable and dignified as your earlier years. That’s why we’re proud to lead our dedicated teams in providing person-centred care that really focuses on the individual, their life and their interests. 

Safety is paramount and we’ll go the extra mile to ensure that our homes and care standards are the very highest they can be.