complaints

We’re constantly working to improve our service, so welcome any feedback. If you’ve got comments, suggestions, complaints or issues that you’d like to discuss, please let us know using the contact form below. Alternatively, if you’d like to talk to someone regarding a complaint, please call 01454 436 066 and we will connect you with the right person. 

We take all complaints very seriously and are committed to dealing with them promptly and in full confidence.